Search in a second. Book in two clicks. Nothing collected you don’t need.
Online bookings create or update patient records automatically — no duplicates, no re-typing. Search by name, phone, email or ID, see upcoming and past visits, add notes, and keep a log of every message the patient received.
Type a few letters of a name, a phone number fragment, an email or the patient ID and results appear as you type — from the patient list, from the calendar’s new-appointment form, anywhere. Phone numbers match regardless of formatting.
When a patient books online, TeethCare matches them to an existing record by email or phone before creating anything new. Reception gets a warning if a record with the same contact details already exists — and can still add a separate one deliberately (family members sharing a phone, for example).
Each record shows contact details, preferred dentist, reminder preferences, upcoming visits, complete visit history with statuses, staff notes with author and time, and every email or SMS the patient received. Book their next appointment from the same screen.
Public booking asks only for what a front desk needs to confirm a visit — name, email, mobile, optional date of birth and reason. Clinical and insurance details are not requested from patients online. Records belong to exactly one clinic and every query is scoped to it in the database.
The record is designed so charting, tooth and perio charts, treatment plans, documents, x-rays, prescriptions and insurance attach cleanly later — without rebuilding what your team already uses every day. Version 1 nails the front-desk workflow first.
“The best part is what I don’t do anymore — retyping the same patient three times because they booked from their phone, then called, then walked in.”
Every web booking creates or updates the patient — matched by email or phone. Learn more →
Open the record from any appointment; book the next visit from the record. Learn more →
Every confirmation and reminder is logged on the patient’s communication tab.
New-patient counts, no-show and cancellation rates by period.
Who viewed or changed what, when — recorded in the clinic audit log.
Appointment history exports to CSV any time; records can be removed on request.
Automatically when they book online (matched to an existing record by email or phone), or by reception in a few fields. Reception is warned about possible duplicates and can override deliberately.
Name (partial), phone (any formatting), email, or the patient ID printed on confirmations. Search-as-you-type works from the patient list and from the new-appointment form.
Only name, email, mobile, optional date of birth, an optional reason for visit and a consent checkbox. No clinical, insurance or payment details are requested from patients online.
Owners and admins can remove a record: contact details are erased and upcoming appointments cancelled, while anonymised visit counts remain for reporting. Appointment history can be exported to CSV at any time.
Not in version 1, by design — the front-desk workflow comes first. The record is built so charting, treatment plans, documents and insurance attach later without changing what reception uses today.
Dentists see the records of patients on their own schedule and can add notes and update appointment status; they cannot change clinic settings.
Start free — your first online booking will create your first perfect record.